A new level of service and support for process analytical technology operators

Bartec Benke has more than 300 specialists who control the optimisation of production processes in the oil, gas and chemical industry. They ensure an efficient production of high quality and valuable products. The company’s knowledge and expertise of decades are the basis for innovative and economical process analysers, trace moisture analysers and cooling systems, in accordance with the international standards such as ASTM and DIN.

Bartec Benke constantly strive to make improvements to ensure that operators of their instruments get the best service, unparalleled professional maintenance and optimal performance. The experienced team is the guarantor of the safety of the analyser systems.  They provide support in any of the project phases and during the fulfillment of extensive projects. This level of support is the cornerstone of their Service Campaign 2021. A detailed brochure about the service portfolio and a broad communication campaign will distribute key information to Bartec’s customers. This exemplary level of service is on offer covers the complete life cycle of the analyser, covering technical service, on-site service, exchanging spares and consumables, extensive training – whether onsite, online or at a Bartec location, remote support, service maintenance contracts, on-site commissioning and FAT (Factory Acceptance Test) and Electronic Factory Acceptance Test (eFAT).