Frost & Sullivan, one of the world’s most esteemed growth consulting companies, present Best Practices Awards to identify exemplary achievements within various industries and functional disciplines. The company recently presented their award for Customer Service Leadership to Beamex (Finland) in the European calibration management software market.
To choose the recipient of this award, the analyst team tracked industry participants and monitored their customer service methods on an ongoing basis. The award recipient was selected based upon extensive research collected from key market participants, secondary and technology sources, and customer interviews. As the award winning company, Beamex showed tremendous responsiveness to customer needs and has continually focused on customer profitability goals. In addition, Beamex demonstrated flexibility in tailoring its product offerings to suit customer businesses.
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